Creative Kidz

We are a leading provider of out of school childcare for children aged 4 to 12 years of age (from 2 years of age at Meoncross and Kingscourt schools), with a proven track record of working in effective partnership with schools to deliver a high quality experience for families across Hampshire.

Contact US
Covid-19 (Coronavirus) Update

It is important that everyone complies with the latest Government guidance on Coronavirus.

We have developed our Safe Operating Procedures based on guidance from the Department of Education and Public Health England specifically for Early Years. 

It is important that we adapt our everyday practices to ensure that we continue to offer the staff and children a safe environment. Hygiene and social distancing remain the two key elements of infection prevention and control.

If any symptoms are displayed, families must be alert and self-isolate for the safety of everyone.

Covid-19 appears to affect young children less often and with less severity. Children’s role in its transmission is unclear but it seems that it is not significant. 

Compassionate leadership is at the heart of our planned reopening and we will do everything we can to be honest, open and to communicate with you. There will be a lot of anxieties and we acknowledge that it is OK to feel worried and that COVID-19 and the lockdown has had an impact on everyone.

Everyone involved in the day to day running of the clubs will receive appropriate instruction and training on how to operate under the terms of the Safe Operating Procedures. We would be grateful if you could discuss what is covered here with your children before they return to the Club in order to prepare them for some of the changes we have made and reassure them that the Club is a safe place for them to be. 

There is always a risk when children come into a childcare setting but we are doing everything possible to minimise this risk. We are constantly updating our procedures to take account of any changes in government or local authority guidelines.

We are working in partnership with all stakeholders and trust that everyone understands and follows these Safe Operating Procedures.

If you have any questions about anything we’ve covered here (or anything else) please don’t hesitate to get in touch – admin@creativekidz.org.uk 

The key principles of these procedures are:

  1. Any pupil, staff member, parent or visitor with coronavirus symptoms must not attend club and must isolate at home
  2. Increased cleaning processes are in place, throughout and at the end of the day
  3. Children and team members will be social distancing as far as possible
  4. Children will each day stay in key groups (a bubble)
  5. Bubbles will be in place inside and outside
  6. Arrival and departure will be staggered and children will be dropped off at separate entrances, where this is possible.
  7. Parents will not come on site or visit the club rooms unless this is explicitly arranged with the Club Manager e.g. in the event of a child being distressed
  8. The process for settling in sessions will be managed away from the other children

Parent/Guardian agreement

In booking sessions with Creative Kidz Childcare Limited.

  • I acknowledge the contagious nature of Coronavirus and that the latest government guidance recommends practising social distancing and a range of other protective measures.
  • I recognise that Creative Kidz Childcare Ltd has put in place a series of protective measures to reduce the risk of Coronavirus transmission within the setting, but I accept that Creative Kidz Childcare Ltd cannot guarantee that my child will not be exposed to Coronavirus whilst attending the club.
  • I understand that I must follow the procedures set out by Creative Kidz Childcare Ltd when dropping off and collecting my child from the setting.
  • I understand the importance of vigilance regarding Coronavirus symptoms as a keystone of preventing the transmission of the virus to other children, staff and parents.

Accordingly, I confirm that:

  • My child is not experiencing any Coronavirus symptoms such as cough, shortness of breath or difficulty breathing, fever, muscle pain, headache, sore throat, or new loss of taste or smell.
  • My child has not tested positive for Coronavirus, or been advised by NHS Test & Trace to self-isolate.
  • My child has not been in contact with anyone in our household who has Coronavirus symptoms, or who has been advised by NHS Test & Trace to self-isolate.
  • My child has not travelled abroad to any country other than those identified as ‘safe’ by the government within the last 14 days.
  • My child is capable of following the club rules relating to protective measures, such as not mixing with children in other bubbles, washing their hands regularly, coughing and sneezing into a tissue and disposing of it safely, and not touching other children. I understand that if they are unwilling to follow the rules they may not be allowed to attend future sessions.
  • If any of the above circumstances change, I will not bring my child in to the club and will notify the club staff immediately.

Non-compliance with any of these measures could result in cancelation of your booking. Acceptance of your booking confirms agreement with these terms. 

We have uploaded our Risk assessments and Safe Operating Procedures to our News and Updates page.

It is vital that parents and guardians read the safe operating procedures before their child’s 1st time at Creative Kidz as this document contains crucial information you will need to know before your child attends our sessions.

We have also put together some useful links

UPDATES

02/12/2021: The new Parent/Guardian Booklet is now available to download here.


05/08/21: Our goal at Creative Kidz is to ensure that families will always have the best wraparound childcare options available.

We focus on not just meeting but exceeding the needs of our customers and strive to provide the highest level of quality and customer service.

We have avoided raising our prices as long as possible, in fact we have not raised prices since September 2017, but unfortunately an increase in running costs has resulted in a price increase effective from September 2021.

Please download our Wraparound Fee Increase 2021 letter here.



14/07/2021:
We are thrilled to be holding a new Holiday Club at St Pauls Church Hall.

Session times will be:
08:30 to 13:00, 13:00 to 17:30 or a full day – 08:30 to 17:30.

For more information, and to book your place please visit here.

 



13/07/2021:
Safe Operating Procedures for our Summer Holiday Clubs are now available to download.

You can book online via this link: Creative Kidz Childcare Ltd

 



02/06/2021:
Creative Kidz is pleased to announce that we are now part of the connect4communities initiative. We are offering free childcare 10.00am to 4.00pm, including a hot meal to children eligible for free school meals. Please contact us for more information.



30/06/2021:
Price lists are now available for our up-and-coming clubs at:

 



07/04/2021: In great news, we are reopening our Breakfast and After School Club at Hope Community School in Southampton on 2nd September 2021.

Opening times are:
Breakfast Club: 07:30 – 08:30
After School Club: 15:30 – 18:00

 



05/03/2021:
 In fantastic news, we can now confirm that we are re-opening all Creative Kidz wraparound settings to vulnerable children, and those whose parents need to work, attend training, attend support groups or attend medical appointments, from Monday 8th March 2021.

Please ensure you read the safe operating procedures for your child’s setting so that you are aware of our plans. We look forward to welcoming you back next week. If you have any queries please contact us.

 



22/02/2021:
Breakfast & After School Clubs – Following the recent announcement to reopen schools from the 8th March 21. We are currently consulting with our school partners to confirm individual club reopening dates and will be in touch with all parents via email in the coming days.

In the meantime our Key worker provision will continue to operate at Kingscourt and Swanmore Schools.

Holiday Clubs – Holiday Clubs are now available for Easter at the following venues (we hope to add more over the next week or so, please bear with us):

You can book online via this link: Creative Kidz Childcare Ltd

Our customer care phone lines remain closed however we will be checking emails daily. We thank you in advance for your patience. We look forward to welcoming your child back as soon as possible.

Thank you again for your continued loyalty and patience – we look forward to welcoming you back to Creative Kidz very soon!

 



02/02/2021:
During Children’s Mental Health Week, the school nursing team have issued these Wellbeing resources which contains very useful ideas and information to help with the mental wellbeing of children and adults. We hope you find it useful.

News & Updates

Click here to find the latest news and updates.

Key Information

What we offer and important documents.

Booking & Payment

Booking information and important documents.

Welcome to the Future of Childcare

“At Creative Kidz Childcare Ltd, we make every effort to provide our customers with the best value and highest quality services at all times” 

Our solid experience in the childcare field and long list of satisfied customers demonstrates our reliability as a childcare provider. By choosing our clubs, your child will benefit from our Experience, Dedication & Expertise but most of all they will have Fun!

About Us

We are a leading provider of out of school childcare for children aged 4 to 12 years of age, with a proven track record of working in effective partnership with schools to deliver a high quality experience for families across Hampshire.

Creative Kidz is small privately owned family company consisting of husband and wife team Kelly and Brian. Our first Creative Kidz out of school club was developed and established in July 2004. The setting was based within Hamble Memorial hall. Within a few months the club was fully booked with a waiting list.

We are now running from 7 sites within Hampshire and Portsmouth.

All of our settings are registered with Ofsted Standard for Education on the Early Years register and both the voluntary and compulsary parts of the Childcare register.

Please take a few minutes to look around our website and contact us if you would like to discuss your specific requirements.

Thank you for looking.
Brian and Kelly Keeling

Our Approach

As working parents ourselves, we have an excellent understanding of children’s lives and their social contexts. We support and encourage personality development, independence and creativity. Developing social interaction and an understanding of inclusion are also top priorities.

 Evidence indicates, high quality childcare provision during the foundation years has a lasting impact on a children’s future learning and life chances. 

Increasing demands are being made on child care facilities, as of course, we want the very best for our children right from their very first learning experiences. In addition, there is now a marked trend towards intellectual education for children, but still children also need to play, use thier energy, get enough exercise and discover who they are.

Our settings achieve all of these objectives by offering plenty of opportunity for play, exciting and engaging resources and a staff team who will offer your child an experience they will remember. We provide a wide range of play opportunities for the children that help them develop valuable life long skills.

Our (Creative) Core Values

Child centred – We form effective partnerships with parents, schools and the community, always maintaining full focus on the best interests of each individual child.

Reflection – We are committed to evaluation and development of our service and strive for excellence, to this end we listen to feedback and respond in a timely and effective manner. 

Enjoyment – All children and young people need to play. The impulse to play is innate. Play is a biological, psychological and social necessity, and is fundamental to the healthy development and well-being of individuals and communities.

*The Playwork Principles. Our Staff teams have consistently high behavioural expectations. They take great care to develop children’s social skills, and help children to consider the feelings of others and the impact of their actions.

 Acceptance – Diversity and individuality are welcomed. We understand that all children are unique and have a right to reach their full potential.  

Team – Our staff teams are one of our companies most valuable resource, as it is only through their commitment and effort that good quality provision can be both established and maintained. We are therefore committed to providing good quality training and development opportunities for staff so that they are able to perform their role both effectively and efficiently. All employees are subject to an enhanced DBS check as well as ongoing supervision and a robust appraisal system.

Inspiring – Our staff team are role models, personally taking responsibility for actions and outcomes by engaging with families and delivering a high quality, personal service that make a difference.

Voice – We recognise the value each child brings. We offer inclusive access and equal opportunity to all children and young people. We offer a democratic service, welcoming the views of children and parent’s and incorporating the British values. 

Evolution – We are always looking at ways to grow and develop our service with a commitment to respond to the changing needs of our communities and by providing opportunities which maximize potential and nurture positive change for children, families, our staff teams and the community.

Curriculum

Ofsted Registration

All Creative Kidz settings are registered with Ofsted, you can find our inspection reports here. We are very proud of our judgements and work very hard to maintain our high standards.

If you are accessing help to pay for childcare please contact us to obtain our unique provider reference number which you will need to make a claim.

Ofsted Registration

All Creative Kidz settings are registered with Ofsted, you can find our inspection reports here. We are very proud of our judgements and work very hard to maintain our high standards.

If you are accessing help to pay for childcare please contact us to obtain our unique provider reference number which you will need to make a claim.

Safeguarding
  • The safety and wellbeing of each child is paramount!
  • We ensure that all venues are throughly risk assessed and monitored to ensure that they comply with health and safety requirements.
  • Staff are trained to recognise hazards and how to eliminate or control them.
  • You will easily recognise our team by their company uniform displaying our company logo and their company Id Badge.
  • Safeguarding children is at the heart of everything we do, to this end we have appointed a Designated Safeguarding Lead (DSL) who is responsible for children’s safety and wellbeing.
  • If you ever have a concern regarding the safety or wellbeing of our children, please contact our Designated Safeguarding Lead  Kelly Keeling – 02380455699
  • Only pre approved carers named on your registration records can collect your child. To add additional carers please contact us. People unknown to staff will be asked to prove their identity so please ensure that they bring a form of ID, they will also be asked to provide the password you recorded upon registration.

Ofsted Quote: Safeguarding children is at the heart of everything that the staff do. All staff complete rigorous training, are very knowledgeable about how to protect children and keep them safe. If there are concerns about children’s welfare, staff closely follow robust procedures to ensure they protect children from harm.”

Changes of Collection Arrangements
  • Please make sure you provide us with the details of at least 2 emergency contacts. These people must be people that you authorise to collect your child.
  • These people need to be living locally or able to collect your child in an emergency.
  • We will only allow your child to be collected by someone other than those named on the child’s records if we have received prior consent by e-mail, by text message from the parent’s pre-registered contact number or verbally via the child’s parent/guardian. The person notifying the changes must provide us with the pre-registered password. Any changes notified will be recorded in the club diary.
  • If you wish to provide us with additional contacts/people who are authorised to collect your child, please supply us with an email detailing the full name and contact details of the person collecting so that we can add them to our list of authorised persons.
  • The person collecting must provide us with the pre-agreed password and a form of photographic ID for verification purposes.
  • Only club staff can answer the door or let anyone into the setting.
  • Staff will only allow access to individuals that they recognise and know are authorised to collect a child. 
  • A staff member who does not recognise an adult collecting a child will ask for the adult’s name and their relationship to the child. They will then politely ask the person to wait in reception or outside the setting.
  • Staff may call a child’s parents/carers to clarify any confusion or allay any concerns if necessary.  On occasions when parents/carers are aware that they will not be at home or in their usual place of work, they must inform a member of staff who will record how they can be contacted in the club diary.
  • Cover staff must authorise all collections by checking that the adult is on the authorised emergency contact record or that we have received authorisation from the child’s parents in accordance with clause 7d and 7e.
Late Collection
  • If you are going to be then you need to contact the staff at the setting your child attends to let them know.
  • We do understand that sometimes this is unavoidable but please make sure that you have a contingency plan in place. Some of our team use public transport to travel to and from work and as this is limited in some areas, late collection can mean that they are not getting home to their families until late into the evening. In addition to this, the relationship we have with site managers at each of our settings is vital to operation and if we are late out of the building, they have to stay on later in order to lock up, they are not paid for this and are not happy to do so, therefore please take all this into consideration.
  • Late collection charges will be charged as per published price list.
Absence
  • Parents/Guardians must notify the club and the school that your child attends if your child will not be attending a club session. This is important for your child’s safety. If your child is not going to attend a session, please let a member of the staff know before the session starts.
  • Please do not assume that if school personnel know of the absence of a child, the club staff will know as well, as Creative Kidz Childcare Ltd is a is a totally separate organisation. Please call, text or email the club that your child attends.
  • If you need to leave a message, please request a call/text you back to ensure they have your message. Do not contact the Creative Kidz Childcare Ltd office to report absence as we may not be able to pass on the message to your child’s setting in time.
  • Parents/Guardians must notify the setting their child attends, as soon as possible if their child will not be attending i.e. going to friends for tea or staying behind for after school activities; as if the child does not arrive when expected we will then implement the missing child procedure.
  • If your child is attending a club or has a sporting event after school and will be late to the Creative Kidz Childcare Ltd, please notify our members of staff, as we have to use valuable time finding out the reason for the absence.

 

Illness, Medication & Intimate Care
  • If your child has special requirements including medical, allergy or otherwise, you may also be asked to complete a Health Care Plan giving staff an insight into your child’s condition and what to do in an emergency situation.
  • We encourage older children to become independent with personal care. Toilet facilities are easily accessed by children; if you have any concerns regarding intimate care please notify us in advance and discuss your child’s individual circumstances with their Key-person.
  • If your child has any special requirements including allergies or medical needs, hopefully you have recorded them upon registration. If there is something you forgot to mention please inform the staff and we are happy to add the information to your child’s account.
  • If your child requires medication such as inhalers or auto- injector (epipen) please ensure you complete a Medication Consent Form and ensure that your child’s medication is always at the club on the days your child attends
  • Any medication your child needs to take whilst they are within CK care must be clearly marked with the child’s name and dosage instructions.
  • A child who, in the opinion of the CK management, is obviously ill when they arrive at the club will not be accepted. This includes children who have been given medication (such as paracetamol) that may have masked symptoms.  If your child becomes unwell while in our care, we will to contact you, explain the situation, and ask you to collect your child as soon as possible. In certain circumstances, you may be asked to contact your own GP’s practice for further assistance. In addition to children who are unwell, children with any ailments considered infectious or contagious will be excluded from the club for the allocated period of time. Click here for guidance on infectious illness exclusion periods.
  • Medication will never be given without the prior written request of the Parent/Guardian; we require written information so a signed and dated Medication Consent Form must be in possession of Creative Kidz before administering medication. The information requested includes frequency, dosage, any potential side effects and any other pertinent information.
  • All medication must be handed to a staff member. Under no circumstances must any medication be left in your Child’s bag.
  • It is a requirement that all children must have followed the NHS Vaccination schedule. Parents will be asked to confirm their child’s vaccination status upon registration, if this status changes it is the responsibility of Parents to inform the manager. This is in order to prevent the spread of potentially life threatening diseases such as Measles.
  • Medication consent forms can be downloaded from our website and e-mailed to admin@creativekidz.org.uk; you must not assume that we have received this unless you have received confirmation either verbally or by e-mail.
  • If you child has special requirements, please inform us upon registration. In some instances we may ask you to complete a Health Care Plan giving staff an insight into your child’s condition and what to do in an emergency.
  • Children attending Creative Kidz with an injury, however small, whether this happens at home or at Creative Kidz must have this recorded on an accident form.
  • We don’t have access to medication left at school therefore please supply us with whatever you have specified your child may need.
Clothing & Equipment
  • Please provide your child with suitable clothing for indoor and outdoor activities, including sun hats & sun cream during warmer days. Warm clothing and a waterproof coat when the weather is colder/rain is predicted.
  • No open-toe shoes.
  • Please remember to put sunscreen on your child before they arrive and make sure they have their water bottle with them.
  • We will keep your child in the shade as much as possible and ensure they have access to water throughout their time with us.
  • Parents must provide a lunch box if their child is attending during lunchtime – 12:30 – 13:15.
  • Creative Kidz settings are a Nut Free zone! Please do not provide your child with any food which may contain nuts! We have children enrolled at Creative Kidz who have severe dietary needs, therefore, we are unable to permit food containing the following products: nuts of any kind including peanuts and peanut products, egg, or shellfish.
  • Please supply your child with a towel and appropriate swimwear including a t-shirt ( no bikinis ) for every holiday club session, in case we have an impromptu water play session.
Adverse Weather Plan
  • Any decision whether or not to open Creative Kidz breakfast and after school clubs lies with the company and individual schools we operate from taking into consideration their specific snow closure policies.
  • Factors taken into account may include, site conditions, weather conditions and road conditions reported by Southampton, Portsmouth and Hampshire County Council and information published on the Met Office website.
  • Primarily, the outcome of a risk assessment, taking into account the conditions of the sites and how this could affect the health and safety of children, staff, parents and visitors will determine whether or not the schools allow our clubs to operate.
    The decision will be posted on the individual school websites and the Government School Closures webpage.
  • We shall post updates on this website and issue information via our social media pages – facebook and twitter.
    As a general rule, if your child’s school is closed, we shall also be closed.
Communication & Data Protection
  • Communication will be given to parents either by newsletters which are emailed to the primary email address supplied, displayed on our notice board, and our website. We will also issue emails now and again giving information to parents and guardians.
  • Please keep us updated by email if you change your contact information.
  • Please keep us updated by email if your child experiences any medical issues/changes.
  • Special events and outings are always made known to parents with as much notice as possible.
  • If you would prefer communication on paper format please speak to the supervisor of your child’s setting.
  • Please be aware that we are a completely separate organisation from the schools we operate from therefore the they are not obliged to pass on information about absences for example.
  • Our office number can be used for general information, booking or invoicing information between the hours of 8am and 6pm. The setting mobile phones are only manned during the club’s hours of operation.
  • We have both a facebook page, Instagram and twitter accounts. We have also recently introduced a Pinterest account where we can share activity ideas. We respectfully ask that parents and staff do not discuss any Creative Kidz related issues on Facebook, twitter or other social network sites. Please be aware that these sites are often public, and information could innocently be placed in the wrong hands. We thank you for your co-operation with this.
  • All personal data that you provide will be held and processed in accordance with the requirements of the Data Protection Act 2018 . For more information please refer to our GDPR information.
|

What Our Families are Saying

My daughter absolutely loved the most recent holiday club. She had so much fun and couldn’t wait to go again! Great service provided by Creative Kidz and lovely, friendly staff. Would definitely recommend and will certainly be using again in the future!

M Weston – June 2019

My son recently attended holiday club at Meoncross School which he absolutely loved and cannot wait to return at Easter. I was really impressed with how many activities he did and lots of fresh air too. Staff were really welcoming & gave a thorough hand over at pick up. Thank you Creative Kidz!

L Smith – March 2020

Our daughter has just finished her first full week at school. She absolutely loved Breakfast and Afterschool Club – so much so she was grumpy when we arrived to collect and refused to leave! The ladies are so friendly and helpful. Couldn’t recommend more.

I Brown – Nov 2019