Creative Kidz

We are a leading provider of out of school childcare for children aged 4 to 12 years of age (from 2 years of age at Meoncross and Kingscourt schools), with a proven track record of working in effective partnership with schools to deliver a high quality experience for families across Hampshire.

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Covid-19 (Coronavirus) Update - 01/04/22

Dear Parents,

As you may know, COVID advice was updated today 01/04/22

Please see the latest advice below:

Changes to measures and guidance for managing COVID-19 in education and childcare settings from Friday 1 April On Tuesday 29 March, the Secretary of State for Health and Social Care, Sajid Javid, set out the next steps for living with COVID-19 in England from Friday 1 April.

Free COVID-19 tests will continue to be available for specific groups, including eligible patients and NHS staff, once the universal testing offer ends on Friday 1 April.

Updated guidance will advise:

· adults with the symptoms of a respiratory infection, and who have a high temperature or feel unwell, should try to stay at home and avoid contact with other people until they feel well enough to resume normal activities and they no longer have a high temperature

· children and young people who are unwell and have a high temperature should stay at home and avoid contact with other people. They can go back to school, college or childcare when they no longer have a high temperature, and they are well enough to attend

· adults with a positive COVID-19 test result should try to stay at home and avoid contact with other people for 5 days, which is when they are most infectious.

· for children and young people aged 18 and under, with a positive COVID-19 test result, should stay at home and avoid contact with other people for 3 days

The population now has much stronger protection against COVID-19 than at any other point in the pandemic. This means we can begin to manage the virus like other respiratory infections, thanks to the success of the vaccination programme and access to antivirals, alongside natural immunity and increased scientific and public understanding about how to manage risk.

Yours sincerely

K Keeling – Managing director


09/06/2022: We are pleased to announce a new Breakfast Club, After School Club, and Sports and Skills Club service at Preston Candover Primary School. To learn more and to book your places visit: here.

08/06/2022: The Summer Holiday Club 2022 Announcement newsletter is now available to download: here.


07/06/2022: Summer (30th May to 1st June 2022) Holiday Clubs are now available to book for:

Hamble 01/08/22 to 26/08/22 (activity program weeks 4 – 7 only)
Kingscourt 11/07/22 – 2/09/22 (all activity programmes)
Meoncross Schools 11/07/22 to 31/08/22 (all activity programmes)

You can book online via this link: Creative Kidz Childcare Ltd

01/02/2022: We are pleased to announce a new After School service at Kings Copse Primary School, Hedge End opening 1st March 2022. To learn more and to book your places visit: here.

The new Parent/Guardian Booklet is now available to download here.

05/08/21: Our goal at Creative Kidz is to ensure that families will always have the best wraparound childcare options available.

We focus on not just meeting but exceeding the needs of our customers and strive to provide the highest level of quality and customer service.

We have avoided raising our prices as long as possible, in fact we have not raised prices since September 2017, but unfortunately an increase in running costs has resulted in a price increase effective from September 2021.

Please download our Wraparound Fee Increase 2021 letter here.

Safe Operating Procedures for our Summer Holiday Clubs are now available to download.

You can book online via this link: Creative Kidz Childcare Ltd

Creative Kidz is pleased to announce that we are now part of the connect4communities initiative. We are offering free childcare 10.00am to 4.00pm, including a hot meal to children eligible for free school meals. Please contact us for more information.

News & Updates

Click here to find the latest news and updates.

Key Information

What we offer and important documents.

Booking & Payment

Booking information and important documents.

Welcome to the Future of Childcare

“At Creative Kidz Childcare Ltd, we make every effort to provide our customers with the best value and highest quality services at all times” 

Our solid experience in the childcare field and long list of satisfied customers demonstrates our reliability as a childcare provider. By choosing our clubs, your child will benefit from our Experience, Dedication & Expertise but most of all they will have Fun!


About Us

We are a leading provider of out of school childcare for children aged 4 to 12 years of age, with a proven track record of working in effective partnership with schools to deliver a high quality experience for families across Hampshire.

Creative Kidz is small privately owned family company consisting of husband and wife team Kelly and Brian. Our first Creative Kidz out of school club was developed and established in July 2004. The setting was based within Hamble Memorial hall. Within a few months the club was fully booked with a waiting list.

We are now running from 7 sites within Hampshire and Portsmouth.

All of our settings are registered with Ofsted Standard for Education on the Early Years register and both the voluntary and compulsary parts of the Childcare register.

Please take a few minutes to look around our website and contact us if you would like to discuss your specific requirements.

Thank you for looking.
Brian and Kelly Keeling

Our Approach

As working parents ourselves, we have an excellent understanding of children’s lives and their social contexts. We support and encourage personality development, independence and creativity. Developing social interaction and an understanding of inclusion are also top priorities.

 Evidence indicates, high quality childcare provision during the foundation years has a lasting impact on a children’s future learning and life chances. 

Increasing demands are being made on child care facilities, as of course, we want the very best for our children right from their very first learning experiences. In addition, there is now a marked trend towards intellectual education for children, but still children also need to play, use thier energy, get enough exercise and discover who they are.

Our settings achieve all of these objectives by offering plenty of opportunity for play, exciting and engaging resources and a staff team who will offer your child an experience they will remember. We provide a wide range of play opportunities for the children that help them develop valuable life long skills.

Our (Creative) Core Values

Child centred – We form effective partnerships with parents, schools and the community, always maintaining full focus on the best interests of each individual child.

Reflection – We are committed to evaluation and development of our service and strive for excellence, to this end we listen to feedback and respond in a timely and effective manner. 

Enjoyment – All children and young people need to play. The impulse to play is innate. Play is a biological, psychological and social necessity, and is fundamental to the healthy development and well-being of individuals and communities.

*The Playwork Principles. Our Staff teams have consistently high behavioural expectations. They take great care to develop children’s social skills, and help children to consider the feelings of others and the impact of their actions.

 Acceptance – Diversity and individuality are welcomed. We understand that all children are unique and have a right to reach their full potential.  

Team – Our staff teams are one of our companies most valuable resource, as it is only through their commitment and effort that good quality provision can be both established and maintained. We are therefore committed to providing good quality training and development opportunities for staff so that they are able to perform their role both effectively and efficiently. All employees are subject to an enhanced DBS check as well as ongoing supervision and a robust appraisal system.

Inspiring – Our staff team are role models, personally taking responsibility for actions and outcomes by engaging with families and delivering a high quality, personal service that make a difference.

Voice – We recognise the value each child brings. We offer inclusive access and equal opportunity to all children and young people. We offer a democratic service, welcoming the views of children and parent’s and incorporating the British values. 

Evolution – We are always looking at ways to grow and develop our service with a commitment to respond to the changing needs of our communities and by providing opportunities which maximize potential and nurture positive change for children, families, our staff teams and the community.

Ofsted Registration

All Creative Kidz settings are registered with Ofsted, you can find our inspection reports here We are very proud of our judgements and work very hard to maintain our high standards.

If you are accessing help to pay for childcare please contact us to obtain our unique provider reference number which you will need to make a claim.

Ofsted Registration

All Creative Kidz settings are registered with Ofsted, you can find our inspection reports here. We are very proud of our judgements and work very hard to maintain our high standards.

If you are accessing help to pay for childcare please contact us to obtain our unique provider reference number which you will need to make a claim.

  • The safety and wellbeing of each child is paramount!
  • We ensure that all venues are throughly risk assessed and monitored to ensure that they comply with health and safety requirements.
  • Staff are trained to recognise hazards and how to eliminate or control them.
  • You will easily recognise our team by their company uniform displaying our company logo and their company Id Badge.
  • Safeguarding children is at the heart of everything we do, to this end we have appointed a Designated Safeguarding Lead (DSL) who is responsible for children's safety and wellbeing.
  • If you ever have a concern regarding the safety or wellbeing of our children, please contact our Designated Safeguarding Lead  Kelly Keeling – 02380455699
  • Only pre approved carers named on your registration records can collect your child. To add additional carers please contact us. People unknown to staff will be asked to prove their identity so please ensure that they bring a form of ID, they will also be asked to provide the password you recorded upon registration.

Ofsted Quote: "Safeguarding children is at the heart of everything that the staff do. All staff complete rigorous training, are very knowledgeable about how to protect children and keep them safe. If there are concerns about children's welfare, staff closely follow robust procedures to ensure they protect children from harm."

Changes of Collection Arrangements
  • Please make sure you provide us with the details of at least 2 emergency contacts. These people must be people that you authorise to collect your child.
  • These people need to be living locally or able to collect your child in an emergency.
  • We will only allow your child to be collected by someone other than those named on the child’s records if we have received prior consent by e-mail, by text message from the parent’s pre-registered contact number or verbally via the child’s parent/guardian. The person notifying the changes must provide us with the pre-registered password. Any changes notified will be recorded in the club diary.
  • If you wish to provide us with additional contacts/people who are authorised to collect your child, please supply us with an email detailing the full name and contact details of the person collecting so that we can add them to our list of authorised persons.
  • The person collecting must provide us with the pre-agreed password and a form of photographic ID for verification purposes.
  • Only club staff can answer the door or let anyone into the setting.
  • Staff will only allow access to individuals that they recognise and know are authorised to collect a child. 
  • A staff member who does not recognise an adult collecting a child will ask for the adult’s name and their relationship to the child. They will then politely ask the person to wait in reception or outside the setting.
  • Staff may call a child’s parents/carers to clarify any confusion or allay any concerns if necessary.  On occasions when parents/carers are aware that they will not be at home or in their usual place of work, they must inform a member of staff who will record how they can be contacted in the club diary.
  • Cover staff must authorise all collections by checking that the adult is on the authorised emergency contact record or that we have received authorisation from the child’s parents in accordance with clause 7d and 7e.
Late Collection
  • If you are going to be then you need to contact the staff at the setting your child attends to let them know.
  • We do understand that sometimes this is unavoidable but please make sure that you have a contingency plan in place. Some of our team use public transport to travel to and from work and as this is limited in some areas, late collection can mean that they are not getting home to their families until late into the evening. In addition to this, the relationship we have with site managers at each of our settings is vital to operation and if we are late out of the building, they have to stay on later in order to lock up, they are not paid for this and are not happy to do so, therefore please take all this into consideration.
  • Late collection charges will be charged as per published price list.
  • Parents/Guardians must notify the club and the school that your child attends if your child will not be attending a club session. This is important for your child’s safety. If your child is not going to attend a session, please let a member of the staff know before the session starts.
  • Please do not assume that if school personnel know of the absence of a child, the club staff will know as well, as Creative Kidz Childcare Ltd is a is a totally separate organisation. Please call, text or email the club that your child attends.
  • If you need to leave a message, please request a call/text you back to ensure they have your message. Do not contact the Creative Kidz Childcare Ltd office to report absence as we may not be able to pass on the message to your child’s setting in time.
  • Parents/Guardians must notify the setting their child attends, as soon as possible if their child will not be attending i.e. going to friends for tea or staying behind for after school activities; as if the child does not arrive when expected we will then implement the missing child procedure.
  • If your child is attending a club or has a sporting event after school and will be late to the Creative Kidz Childcare Ltd, please notify our members of staff, as we have to use valuable time finding out the reason for the absence.


Illness, Medication & Intimate Care
  • Please refer to the Table of illnesses and their required exclusion from school and clubs here: Table of Exclusion.
  • If your child has special requirements including medical, allergy or otherwise, you may also be asked to complete a Health Care Plan giving staff an insight into your child’s condition and what to do in an emergency situation.
  • We encourage older children to become independent with personal care. Toilet facilities are easily accessed by children; if you have any concerns regarding intimate care please notify us in advance and discuss your child’s individual circumstances with their Key-person.
  • If your child has any special requirements including allergies or medical needs, hopefully you have recorded them upon registration. If there is something you forgot to mention please inform the staff and we are happy to add the information to your child’s account.
  • If your child requires medication such as inhalers or auto- injector (epipen) please ensure you complete a Medication Consent Form and ensure that your child’s medication is always at the club on the days your child attends
  • Any medication your child needs to take whilst they are within CK care must be clearly marked with the child’s name and dosage instructions.
  • A child who, in the opinion of the CK management, is obviously ill when they arrive at the club will not be accepted. This includes children who have been given medication (such as paracetamol) that may have masked symptoms.  If your child becomes unwell while in our care, we will to contact you, explain the situation, and ask you to collect your child as soon as possible. In certain circumstances, you may be asked to contact your own GP’s practice for further assistance. In addition to children who are unwell, children with any ailments considered infectious or contagious will be excluded from the club for the allocated period of time. Click here for guidance on infectious illness exclusion periods.
  • Medication will never be given without the prior written request of the Parent/Guardian; we require written information so a signed and dated Medication Consent Form must be in possession of Creative Kidz before administering medication. The information requested includes frequency, dosage, any potential side effects and any other pertinent information.
  • All medication must be handed to a staff member. Under no circumstances must any medication be left in your Child’s bag.
  • It is a requirement that all children must have followed the NHS Vaccination schedule. Parents will be asked to confirm their child’s vaccination status upon registration, if this status changes it is the responsibility of Parents to inform the manager. This is in order to prevent the spread of potentially life threatening diseases such as Measles.
  • Medication consent forms can be downloaded from our website and e-mailed to; you must not assume that we have received this unless you have received confirmation either verbally or by e-mail.
  • If you child has special requirements, please inform us upon registration. In some instances we may ask you to complete a Health Care Plan giving staff an insight into your child’s condition and what to do in an emergency.
  • Children attending Creative Kidz with an injury, however small, whether this happens at home or at Creative Kidz must have this recorded on an accident form.
  • We don’t have access to medication left at school therefore please supply us with whatever you have specified your child may need.
Clothing & Equipment
  • Please provide your child with suitable clothing for indoor and outdoor activities, including sun hats & sun cream during warmer days. Warm clothing and a waterproof coat when the weather is colder/rain is predicted.
  • No open-toe shoes.
  • Please remember to put sunscreen on your child before they arrive and make sure they have their water bottle with them.
  • We will keep your child in the shade as much as possible and ensure they have access to water throughout their time with us.
  • Parents must provide a lunch box if their child is attending during lunchtime - 12:30 – 13:15.
  • Creative Kidz settings are a Nut Free zone! Please do not provide your child with any food which may contain nuts! We have children enrolled at Creative Kidz who have severe dietary needs, therefore, we are unable to permit food containing the following products: nuts of any kind including peanuts and peanut products, egg, or shellfish.
  • Please supply your child with a towel and appropriate swimwear including a t-shirt ( no bikinis ) for every holiday club session, in case we have an impromptu water play session.
Adverse Weather Plan
  • Any decision whether or not to open Creative Kidz breakfast and after school clubs lies with the company and individual schools we operate from taking into consideration their specific snow closure policies.
  • Factors taken into account may include, site conditions, weather conditions and road conditions reported by Southampton, Portsmouth and Hampshire County Council and information published on the Met Office website.
  • Primarily, the outcome of a risk assessment, taking into account the conditions of the sites and how this could affect the health and safety of children, staff, parents and visitors will determine whether or not the schools allow our clubs to operate.
    The decision will be posted on the individual school websites and the Government School Closures webpage.
  • We shall post updates on this website and issue information via our social media pages – facebook and twitter.
    As a general rule, if your child’s school is closed, we shall also be closed.
Communication & Data Protection
  • Communication will be given to parents either by newsletters which are emailed to the primary email address supplied, displayed on our notice board, and our website. We will also issue emails now and again giving information to parents and guardians.
  • Please keep us updated by email if you change your contact information.
  • Please keep us updated by email if your child experiences any medical issues/changes.
  • Special events and outings are always made known to parents with as much notice as possible.
  • If you would prefer communication on paper format please speak to the supervisor of your child’s setting.
  • Please be aware that we are a completely separate organisation from the schools we operate from therefore the they are not obliged to pass on information about absences for example.
  • Our office number can be used for general information, booking or invoicing information between the hours of 8am and 6pm. The setting mobile phones are only manned during the club’s hours of operation.
  • We have both a facebook page, Instagram and twitter accounts. We have also recently introduced a Pinterest account where we can share activity ideas. We respectfully ask that parents and staff do not discuss any Creative Kidz related issues on Facebook, twitter or other social network sites. Please be aware that these sites are often public, and information could innocently be placed in the wrong hands. We thank you for your co-operation with this.
  • All personal data that you provide will be held and processed in accordance with the requirements of the Data Protection Act 2018 . For more information please refer to our GDPR information.

What Our Families are Saying

My daughter absolutely loved the most recent holiday club. She had so much fun and couldn’t wait to go again! Great service provided by Creative Kidz and lovely, friendly staff. Would definitely recommend and will certainly be using again in the future!

M Weston – June 2019

My son recently attended holiday club at Meoncross School which he absolutely loved and cannot wait to return at Easter. I was really impressed with how many activities he did and lots of fresh air too. Staff were really welcoming & gave a thorough hand over at pick up. Thank you Creative Kidz!

L Smith – March 2020

Our daughter has just finished her first full week at school. She absolutely loved Breakfast and Afterschool Club – so much so she was grumpy when we arrived to collect and refused to leave! The ladies are so friendly and helpful. Couldn’t recommend more.

I Brown – Nov 2019